ExpressCredit Lesotho offers fast and affordable long term loans built for all permanently employed Government employees.
Our branches in Maseru and Hlotse are open Monday-Friday 08:00 to 17:00 and Saturday 08:00 to 12:00.
Unfortunately, we can't make an exception, and you need to submit all the required documents to apply.
If you have all the documents in place, we will have your application approved the same day.
A national ID card and Passport (not expired) qualify as valid identity documents.
Long term loans
ExpressCredit Lesotho offers long term loans to government employees. M1,500 to M50,000 repayable over 3 – 36 months.
Yes, the easiest way to apply for a loan is to use the application form on our website www.expresscredit.co.ls.
ExpressCredit Lesotho always operates according to responsible and affordable lending principles. Our interest rates vary and are subject to credit history, affordability, and other relevant criteria. Please get in touch with us to learn more.
The maximum loan term is 36 months.
You can repay the loan by a bank transfer. Please see below the bank details.
- Standard Lesotho Bank
Branch: City Branch
Branch code: 060667
Account number: 9080007336361
Branch: Maseru Branch
Branch code: 390861
Account number: 11990109577
Branch: Pioneer Mall
Branch code: 280061
Account number: 62844129800
Please use your loan number or ID number as a reference to deposit funds.
In case you have any questions, call us at +266 5250 0298.
- Standard Lesotho Bank
We put our customers at the heart of everything we do. Your feedback is what helps us to improve our services and build a strong community. We are committed to make things right and resolve any issues you may have. Please let us know your questions, comments or complaints by submitting a request online or at the branch.
Please click on the link to go to the online form.
We strive to provide excellent customer service and resolve our customer complaints as quickly and fairly as possible. If our investigation takes more time than expected, we will get in touch with you to inform you of escalation options.
We will do our best to resolve your complaint at the earliest opportunity and would ask you to provide a written confirmation that your claim has been addressed to your satisfaction.
Our complaint resolution process is anything but straightforward. We assure you that we investigate complaints fairly, diligently and promptly. Our team follows up with our customers to make sure they are satisfied.
Sometimes we need more time or additional information, but we keep our customers up to date on the progress and measures of the complaint’s resolution. Depending on the level of resolution, the complaint is resolved within 24 hours, 48 hours or five working days.
First Level Resolution
Customer Care Officer/First Level supervisor
Second Level Resolution
Head of supporting Unit/Call Centre Manager
Third Level Resolution
5 working days
* If your complaint remains unresolved within ten (10) working days, we will send you a written update.